Overview: NUBE respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and protect your information.
Information We Collect:
- Name, email address, and phone number when you create an account or place an order.
- Billing and delivery addresses.
- Payment information (processed securely through our payment provider - Stripe).
- Information about your pet (only when you choose to share it for custom orders or personalization).
- Website usage information through cookies and analytics.
How We Use Your Information:
- Processing and fulfilling your orders.
- Communicating with you about your purchase, including shipping updates.
- Creating and managing your customer account.
- Improving our website and services based on usage patterns.
- Sending occasional emails about new products or special offers (you can unsubscribe anytime).
- Complying with legal and tax obligations.
Data Protection: We use industry-standard encryption and security measures to protect your personal data. We do not sell or share your personal information with third parties without your consent, except as necessary to fulfill your order (e.g., shipping carriers).
Payment Security: Payment information is processed through secure payment gateways through Stripe and is never stored on our servers.
Your Rights: Under GDPR and similar European privacy laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, contact us through the Contact form.
Cookies: Our website uses cookies to enhance your browsing experience and track analytics. You can control cookie settings through your browser.
Contact: For questions about our privacy practices, contact us through the Contact form.